Happy New Year and business as usual at TMD!
TMD would like to wish all our customers, suppliers and partners a very Happy New Year and extend heartfelt wishes that you are managing to keep safe.
2020 was definitely one of the most difficult years we’ve ever had, with unprecedented circumstances, and it feels like the majority of the year was spent working remotely. We are certainly all looking forward to better times.
With lockdown 3 now upon us, all our staff continue to work remotely from home and we’d like to say a huge thank you to the team for their enthusiasm, commitment and professionalism. Thanks to their amazing effort and the capability of our IT system, we’ve been able to provide business as usual, with fast levels of response and access to all markets and products.
Hopefully, our clients have seen no difference to our usual high levels of personal service. Where there has been a delay, due to circumstances beyond our control, we’d also like to say thank you to our customers for their patience and understanding. We’re all in this together and your support is much appreciated.
Now, at last, with a vaccine being wheeled out and the Government promising to vaccinate everyone over the age of 18 by the autumn, there is a ray of hope on the horizon.
We look forward to returning to some kind of normality in the near future and a return to our offices, but in the meantime, assure you of receiving our best attention at all times, whatever your requirements.
As part of our continual improvement plan, we are always keen to receive customer feedback. If you can spare a few minutes, we would be very grateful if you could complete a survey.
Click here to start our customer satisfaction survey.
If you would like help and information on any aspect of insurance, or if your requirements have changed as a result of coronavirus, please get in touch as soon as possible. Either call us on 01992 703 000 or email us at: insurance@mcdonaghs.co.uk