Navigating the BT Redcare Withdrawal
Recent announcements regarding BT's decision to withdraw their Redcare alarm signalling service have prompted concerns among over 100,000 private customers and businesses.
With the cessation of Redcare operations scheduled for August 1, 2025, customers must swiftly explore alternative solutions to maintain their security systems and safeguard their properties.
However, the intricacies of alarm systems and their impact on insurance cover necessitate careful consideration and advice. Many may need to be more familiar with the technical specifications delivered through Redcare, emphasising the importance of selecting a replacement service that meets regulatory standards and maintains insurance coverage.
We at TMD are here to help navigate the transition. Prioritising replacement services that are regulated by either the National Security Inspectorate (NSI), which incorporates the National Approval Council for Security Systems (NACOSS), or the Security Systems and Alarm Inspection Board (SSAIB) are recommended. Furthermore, it's advisable to opt for services that come with annual maintenance contracts with NSI or SSAIB-regulated alarm maintenance companies or installers.
Our business is your protection. So, if you are affected and uncertain whether the new systems meet the requirements, please call 01992 703 000 or email us at insurance@mcdonaghs.co.uk