We’ll manage your claim from start to finish

We pride ourselves on our attention to detail, so when it comes to making a claim, the process should be reasonably straightforward - that’s in an ideal world, of course. The reality is that, even when you’re adequately insured, the claims process doesn’t always run as smoothly as we’d like.

That’s why at TMD, we offer a fully managed claims process, drawing on our contacts, our expertise and our experience gained over many years in the insurance business to ensure we get a quick response and achieve a speedy, satisfactory settlement.
This means, if you need to make a claim, we really are here to help you from start to finish. Our in-house claims team will assist at every step - from reporting, processing and co-ordinating your claim to negotiating a satisfactory outcome on your behalf.
We also have access to market-leading experts, including Claims Surveyors and Inspectors, who will offer unbiased advice and assist in obtaining a fair settlement.
Complex claims

Sometimes the circumstances around a claim can be complex. In cases like this, we call on the support of our partner, Wynterhill, who can handle complex coverage issues or situations where an insurer appears to treat clients unfairly.
As seasoned coverage lawyers, Wynterhill has drafted and negotiated policy wordings for a wide range of commercial clients and guided insurance claims and disputes from initial notification to the highest appellate courts in this country and abroad. All of which means you are in the best possible hands should your claim prove to be complex.
Loss Recovery

It can be difficult to get back on your feet after disaster strikes, whether you are a commercial or private client. That’s why we offer Loss Recovery insurance through another of our partners, Lorega, the UK’s leading supplier of assistance products. They’ve been providing expert help for over 30 years, and we thoroughly recommend using their services.
Lorega’s recognised expertise delivers several key benefits, helping you through what can be a very trying circumstances. For example, they’ll advise how to limit the impact of any damage, provide you with a loss adjuster working on your behalf and help you make your insurance claim, ensuring you provide the insurance company with the correct information. They also have the cash flow to help you keep your business running.

Please note Loss Recovery products exclude claims in respect of Personal Injury and Liability, Marine, Aviation, Motor, Personal Property (Commercial claims only), Subsidence, Landslip or Heave, Uninsured Losses, Civil Proceedings, Claims outside the UK.
Talk to TMD

For further information, whether you need to make a claim, would like to know more about Lorega Loss Recovery Insurance or if you’d like to discuss your insurance, please get in touch with TMD. We aim to provide a speedy response, whatever your requirements. Call on 01992 703 000 or email us at: insurance@mcdonaghs.co.uk